We refer to both our staff and our clients as our Red Door 'Family' and these values guide us every day to help those suffering from addiction.
Any client that walks through our door becomes a part of our family. We know what it is like to live with addiction and understand the struggles that people from all walks of life go through. At our heart is a team that is passionate about helping others find recovery. We do this by working with our clients to find out the reasons behind their connection to drugs and alcohol and to then build new, healthy and positive connections in their lives.
We walk alongside our clients on their journey; understanding their past and working together to build a new future – transforming lives and sustaining recovery for everyone we support.
We treat our Red Door family with kindness, privacy, dignity and respect.
We support our Red Door family to make informed choices about their lives.
We are passionate about what we do and always go the extra mile.
We treat the whole person; supporting the Māori health model of ‘Te Whare Tapa Whā’. This includes Taha Tinana (Physical Health), Taha Wairua (Spiritual Health), Taha Whānau (Family Health) and Taha Hinengaro (Mental Health).